Richard Black

Founding Member at Sidebar

Functional Area

  • Customer Success
  • Marketing
  • Pricing
  • Product

Superpower

  • E-commerce
  • SCM
  • Supply Chain

Detailed info

As a Principal Product Manager at Epicor, I led a cross-functional global team of 31 inspiring colleagues to build the product roadmap, vision, and OKRs for Epicor Commerce and PIM, the cloud-first SaaS eCommerce solution for the make, move, and sell industries. With experience in B2B commerce, software product management, and ERP integration, I am passionate about delivering value to customers, partners, and stakeholders. I collaborated with internal teams to build ERP integrations with Kinetic, Eclipse, Prophet21, and BisTrack, and worked with content and PIM partners to enhance the user experience and functionality. I led the research, roadmap, and launch of a new no-code / low-code solution achieving 62% adoption within six months of launch resulting in 13+% ARR. I led the product evaluation and acquisition approval of KYKLO to fill a PIM product need at Epicor. I researched, led a POC, and contracted a CDN/Security partnership.