Manil Vasantha is a technology executive with more than 25 years of experience building and scaling enterprise software operations, cloud infrastructure, and AI-enabled customer success organizations. He has led global post-sales, support, and infrastructure initiatives at companies including Oracle, Hortonworks, MapR, and CA Technologies, supporting mission-critical enterprise deployments. Manil’s expertise sits at the intersection of AI infrastructure and AI-driven customer success automation, where he has designed automated support frameworks, AI-assisted troubleshooting workflows, and operational models that allow companies to scale customer success without proportional headcount growth. Today, he advises investors and technology companies on AI-enabled support automation, enterprise SaaS operations, hyperscaler infrastructure strategy, and the future of post-sales organizations in the AI era.