I’m an award winning Customer Success Executive with experience in building, scaling and transforming Customer Success organizations at hyper-growth B2B SaaS companies. Over the past decade I’ve helped many companies redefine Customer Success resulting in increased retention, long term revenue growth and customer advocacy.
I’ve led Customer Success and Experience teams at companies like BrightEdge, Sisense, BetterCloud and IntelliShift. Currently, I am the Chief Customer Officer at ClientSuccess, a leading Customer Success Management solution, where I lead Customer Success, Technical Support, Consulting and Community.
I am super passionate about fitness and when I am not working I can be found taking a class at Orangetheory Fitness (usually at 5am), working out at the gym (usually 6:30pm) or training for my next run.