Global Head of Digital and User Experience at Credit Suisse
I am an accomplished Digital and UX strategist with expertise across Fintech, Consumer Banking and the Asset Management industry. I have a proven track record of profitability within product development. Expert at leveraging technology, design, and research to develop roadmaps and programs for customer-informed solutions including software, hardware, and services. To date I maintain a successful history of implementing Agile best practices, cost optimization strategies, design thinking, vendor management, governance structure and risk remediation. My thought leadership and influence has helped to catapult digital teams to develop best in class UX design, industry leading and award-winning digital offerings that have impacted revenue growth. I can speak tech and exec while seamlessly translating complex concepts into digital strategies, effective plans and reality. I have been increasingly focused on working with business leaders and multidisciplinary teams to develop digital service strategies and value propositions that capitalize on a company’s own data as well as emerging data landscapes. These strategies have produced new business opportunities that have delivered distinct customer value within an increasingly complex ecosystem of competitors, collaborators, partners, and networks.